Shipping policy
Last updated: November 12, 2025
Overview
At FALLACY, all orders are processed and shipped with care. By placing an order, you agree to the shipping terms outlined below.
1. Processing Times
Orders are typically processed within 1–3 business days.
During high-demand periods (including product drops, sales, and holidays), processing times may be extended.
Orders are not processed on weekends or public holidays.
2. Shipping Times
Shipping Times
United Kingdom: 2–5 business days
European Union: 5–7 business days
Rest of Europe: 7–10 business days
North America: 7–12 business days
Asia & Middle East: 8–14 business days
Oceania (Australia & New Zealand): 10–16 business days
Africa: 10–18 business days
Please note that international delivery times are estimates and may vary due to customs processing, local postal services, and peak periods. FALLACY is not responsible for delays caused by customs or circumstances outside our control.
Duties & Taxes
For orders outside the United Kingdom, customs duties and import taxes may apply upon delivery. These charges are the responsibility of the customer and are not included in your order total or shipping cost. We recommend checking your country's import regulations before placing an order.
3. Shipping Delays
We are not responsible for delays caused by:
- Courier services
- Customs clearance
- Weather conditions
- High demand periods
- Events outside our control
Shipping times may vary depending on location and external factors.
4. Tracking
Once your order has been dispatched, you will receive a tracking number via email.
It is your responsibility to monitor your shipment using the provided tracking details.
5. Incorrect Address
You are responsible for ensuring that your shipping address is correct at checkout.
We are not liable for orders shipped to incorrect or incomplete addresses provided by the customer.
If an order is returned to us due to an incorrect address:
- Reshipping costs will be charged to the customer
6. Lost or Stolen Packages
Once an order has been shipped, responsibility transfers to the courier.
FALLACY is not liable for:
- Lost packages
- Stolen packages
- Delivery issues after confirmed delivery
If your package is marked as delivered but not received, you must contact the courier directly.
7. International Shipping
We ship worldwide.
For international orders:
- Delivery times may vary depending on destination
- Customs clearance may cause delays
- Import duties, taxes, and fees are the responsibility of the customer
We do not control or estimate customs charges.
8. Duties and Taxes
International orders may be subject to:
- Import duties
- Customs taxes
- Local fees
These charges are not included in your order total and must be paid by the customer upon delivery.
Failure to pay customs charges may result in:
- Delayed delivery
- Return or disposal of the package
We are not responsible for any additional charges or losses resulting from unpaid duties.
9. Failed Deliveries
If a delivery attempt fails and the package is returned to us:
- The customer is responsible for reshipping costs
- Original shipping fees are non-refundable
If the customer does not respond within a reasonable timeframe, the order may be treated as abandoned.
10. Pre-Orders (if applicable)
If you purchase a pre-order item:
- Estimated shipping dates will be clearly stated
- Delays may occur
- Orders containing pre-order items may be shipped together
11. Multiple Items
Orders containing multiple items may be shipped in separate packages depending on availability and logistics.
12. Contact
For shipping enquiries:
FALLACY
Email: info@fallacydreams.com